Let's Get You There
Call, text, or send the form below. We schedule rides up to 2 weeks ahead; next-day rides need 24 hours' notice when possible.
Fastest: Call or Text
(330) 942-7306Mon-Fri from 5:00 AM · Sat mornings · Closed Sunday
Booking for a parent from out of town? Send the form and John will confirm everything with you and with your family member, so nobody is left guessing. Email works too: john@gowaypointmedical.com
Booking Form
Send the details and we'll confirm your pickup time, destination, and fare. No surprises.
Questions families ask.
Can a family member or caregiver ride along?
Yes. Always, and always free.
Do you help with walkers, canes, and mobility?
Absolutely. Door-through-door assistance is included with every ride, and our driver is trained in patient care and transfers.
How far ahead should I book?
24 hours' notice is ideal. Standing weekly schedules (like dialysis) can be set up once and never thought about again.
Do you take insurance or Medicaid?
We accept private pay and all major cards today.
How do I pay?
By card when you book. You or a family member can pay from anywhere using our Pay My Fare page. Cash accepted in person.
What if my appointment runs long?
We build flexibility into every pickup. For short visits we can wait on-site; for longer treatments we return when you call. No stress, no rush.
Do you do long trips?
Yes. Cleveland, Akron, Columbus specialist visits and more, by arrangement.
What if I need to cancel?
More than 24 hours ahead: free. Same-day cancellation: $25. If we arrive and the ride is a no-show, the base fare applies. Life happens, so every customer gets one "oops" waived per year.