Book a Ride

Let's Get You There

Call, email, or send the form below. Book as far ahead as you like; next-day rides need 24 hours' notice when possible.

Fastest: Call or Email

(234) 307-7385

Mon-Sat 5:00 AM to 5:00 PM · Sunday by request

Need a ride outside these hours? Ask about our after-hours service. (234) 307-7385

Call Now Message Us

Want a number before you book? Get an instant estimate, then send it straight into this form.

Booking for a parent from out of town? Send the form and we will confirm everything with you and with your family member, so nobody is left guessing. Email works too: john@gowaypointmedical.com

Booking Form

Send the details and your quote and confirmation come back by email. No surprises.

$0.00

Your exact fare is confirmed when you book. No surprises. Change the estimate

Step 1 of 2 · Who’s riding

Who's riding

Your name

Phone number

Email (optional)

Ride type

Two short steps. If you only know the name and number, send that and we will work out the rest with you on the phone.

Where and when

Pickup address

Destination

Appointment date

Appointment time

Your pickup time is set from your appointment time and confirmed by email. Mon-Sat 5:00 AM to 5:00 PM, Sunday by request. Need a ride outside these hours? Ask about our after-hours service.

Trip

Return ride (if you already know)

Pick me up at a set time I'll call when I'm done (will-call) Please wait for me during the appointment (first 15 min free, then $15 per 15 min)

Add details that help us plan Optional

Every one of these is optional. We go over them with you when the ride is confirmed, so skip anything you are not sure about.

Rider's name (if different from you)

Best phone for the rider

Number of riders

Family member or caregiver riding along? (Always free)

Does the rider use oxygen? (Rides free, we secure the tank)

Step-free path from the door to the curb?

How long is the appointment?

How did you hear about us?

Pickup notes

Anything else the driver should know

Your request goes straight to the owner, who confirms every ride personally before it goes on the schedule.

FAQ

Before you send the form.

Can a family member or caregiver ride along?

Yes. Always, and always free.

How far ahead should I book?

Book as far ahead as you like. For next-day rides, 24 hours’ notice is ideal. Standing weekly schedules, like dialysis three times a week, can be set up once and never thought about again.

How do I pay?

By card when you book. You or a family member can pay from anywhere using our Pay My Fare page. Cash accepted in person. Want to know the number first? Get an instant estimate.

What if I need to cancel?

More than 24 hours ahead: free. Same-day cancellation: $25. If we arrive and the ride is a no-show, the base fare applies. Life happens, so every customer gets one “oops” waived per year.

See all 14 questions and answers